A True End-to-End Solution Provider

Implementation

The nuts and bolts

Our streamlined process that gets your digital activations up and running. It starts with solution design and engineering, a site survey and
verification audit, a curated technology
package and system configuration, and is
rounded out by the installation and activation.

Implementation

Platform

Complete control, from anywhere

Whether your brand has one display or several hundred, our browser based content management system, powered by an enterprise-level IT infrastructure, delivers robust, secure and future proof content management.

Intuitive User Interface

Simple drag and drop tools allow you to quickly update media across your displays. Our smart scheduler allows for dayparts, A/B testing and scheduling weeks or months in advance.

Multi-Tenacity Architecture

Create an unlimited number of users and specify their level of access. This is great for corporate structures with franchises or agency partners that require restricted, monitored access.

Bulk Deployment

Compliance in retail can be a real headache. Our bulk deployment feature allows you and your team to change messaging across your entire portfolio of stores, from one centralized location.

Fabrication

Giving shape to your ideas

First impressions are our business. Our team offers custom design, engineering, prototyping and production services because we know that the look and feel of your system doesn't simply support your campaign, it's part of it.

GM Fabrication

Creative

Connect your brand to your audience

Whether it's artwork that simply needs to be optimized or a new campaign that requires creative strategy, design, and production, our team is equipped with the tools and talent to tell your brand story through visual content.

Support

We’re there when it matters most

Support is just the beginning. Our clients can rest assured with full coverage warranties and a nationwide network of certified technicians. Our Service-Level Agreement provides peace of mind knowing your investment is protected.

Technical Support

Support happens. But our technical team is ready to tackle and promptly resolve any issue.

Maintenance

From remote updates to field service, we're committed to keeping your system operating at peak performance.

Warranty Coverage

Rest easy knowing that warranty plans are standard with every activation. We've got you covered.

Our Process

We take a personalized approach to understanding client pain points and helping them reach their digital transformation goals.

01

Exploration & Discovery

We start with a series of discovery meetings to better understand who you are as a brand, and what your digital transformation needs are. We’ll explore your goals, concerns, budget and more. This crucial phase ensures all parties are aligned on vision and objective.

02

Solution Design & Engineering

With a high-level understanding of your digital transformation goals, we can dive deeper into designing a custom-tailored solution. We’ll discuss locations, develop concepts, make recommendations, and talk pricing and timelines.

03

Strategy & Planning

Before your solution comes to life, we put the time in to ensure you hit the ground running. A dedicated account manager will coordinate with your in-house marketing team or AOR to align on content best practices and how to use our software to deploy media.

04

Delivery & Launch

Our technology kits ship directly to the store where our certified technicians will install your solution, typically in less than 2 hours. We coordinate with store managers to ensure a minimally disruptive installation, usually when the store is closed.

05

Support Services

Once installed, our service-level agreement covers the warranty of all hardware. We remotely monitor systems 24/7 to diagnose and promptly resolve any issue. Should questions arise, check our documentation and video tutorials, or submit a support ticket.

Flexible Digital Programs

We take pride in designing, developing and delivering digital signage programs on-time and within budget. With flexible payment terms, Glass-Media takes the headache out of your budget process.

Short-Term

Engagements lasting less than one year. Perfect for retail pop-ups, brand collaborations and more.

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Rental

Lease a digital solution for up to 90 days. Think special events, product launches and seasonal activations.

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Long-Term

Engagements lasting more than one year. Ideal for flagship stores, specialty retail and new store build-outs.

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Let’s Create Something Memorable

Let us help you realize your vision.