WE’RE ON A MISSION

Glass-Media is the industry change leader advancing projection-based, end-to-end, digital storefronts for brands/retailers with a physical footprint. Through the combination of the company’s proprietary display technology and analytically infused IoT platform, brands/retailers are empowered to make the offline-online retail experience more seamless through the merging of physical and digital.

With a dynamic storefront, Glass-Media client’s are leveraging cross-channel marketing to achieve a holistic omnichannel retail experience. As a result, retailers can boost store traffic, build brand awareness, cultivate customer loyalty/retention, increase customer engagement and drive both offline and online conversion.

Glass-Media omnichannel approach
Daniel Black, Glass-Media Founder & CEO
Daniel Black, Founder & CEO
Nic Logan, Glass-Media Co-Founder & COO
Nic Logan, Co-Founder & COO

Glass-Media is the industry change leader advancing projection-based, end-to-end, digital storefronts for brands/retailers with a physical footprint. Through the combination of the company’s proprietary display technology and analytically infused IoT platform, brands/retailers are empowered to make the offline-online retail experience more seamless through the merging of physical and digital.

With a dynamic storefront, Glass-Media client’s are leveraging cross-channel marketing to achieve a holistic omnichannel retail experience. As a result, retailers can boost store traffic, build brand awareness, cultivate customer loyalty/retention, increase customer engagement and drive both offline and online conversion.

Daniel Black, Glass-Media Founder & CEO
Daniel Black, Founder & CEO
Nic Logan, Glass-Media Co-Founder & COO
Nic Logan, Co-Founder & COO
Glass-Media omnichannel approach

FEATURED IN

OUR PROCESS

We take a personalized approach to understanding client pain points and helping them reach their digital transformation goals.

Exploration & Discovery

We begin by engaging and leading your team through our rapid and thorough information-gathering process where we come to understand unique identity of your brand and its needs.

Solution Design & Engineering

Learnings from the deep-dive with your team, such as pain points, solution objectives, budgets and timelines, become our guide as we work to design your brand's custom-tailored digital solution. Year's of experience along with innovative and proprietary tools have allowed us to both accelerate and streamline how we concept solution recommendations.

Strategic Planning

Unlike some in this industry, we know the success of your digital transformation doesn't stop at the power button. That's only where it begins. Before your solution comes to life, we put the time in to empower your team with the knowledge and tools that will prepare them to hit the ground running. We've refined a unique approach to assist in the formation of best practices around content curation and campaign development that will ensure your brand meets and exceeds its solution objectives.

Delivery & Launch
2 – 4 weeks

While the technology kits are making their last shipping transfers, our success managers confirm your initial campaign is scheduled and ready to deploy. On the day of installation, all that's left is to sit back and relax while our certified technicians work their magic. In as little as 90 minutes your new system will be online and fully operational.

Support Services
2 – 4 weeks

Operating and maintaining a distributed IoT network of SaaS PaaS digital technology solutions is probably not your brand's area of expertise. And we believe it shouldn't have to be. All throughout our ongoing relationship with your brand, our Success Manager's ensure your account is getting the support it needs, from training to ongoing strategic consultations. Behind the scenes, our hardware is warrantied and our software platform is continually remote-monitoring so that we're able to diagnose and fix issues as quickly as possible.

A Personalized Approach

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In retail, one size does not fit all. We appreciate that each brand/retailer has their own story, mission and community. For this reason, we specialize in end-to-end, custom-tailored solutions that are both on-brand and on-budget. Our business model has evolved and adapted to meet the demands of an ever-changing retail market.

Exploration & Discovery
Phase 1

We begin by engaging and leading your team through our rapid and thorough information-gathering process where we come to understand unique identity of your brand and its needs.

Solution Design & Engineering
Phase 2

Learnings from the deep-dive with your team, such as pain points, solution objectives, budgets and timelines, become our guide as we work to design your brand's custom-tailored digital solution. Year's of experience along with innovative and proprietary tools have allowed us to both accelerate and streamline how we concept solution recommendations.

Strategic Planning
Phase 3

Unlike some in this industry, we know the success of your digital transformation doesn't stop at the power button. That's only where it begins. Before your solution comes to life, we put the time in to empower your team with the knowledge and tools that will prepare them to hit the ground running. We've refined a unique approach to assist in the formation of best practices around content curation and campaign development that will ensure your brand meets and exceeds its solution objectives.

Delivery & Launch
Phase 4

While the technology kits are making their last shipping transfers, our success managers confirm your initial campaign is scheduled and ready to deploy. On the day of installation, all that's left is to sit back and relax while our certified technicians work their magic. In as little as 90 minutes your new system will be online and fully operational.

Support Services
Phase 5

Operating and maintaining a distributed IoT network of SaaS PaaS digital technology solutions is probably not your brand's area of expertise. And we believe it shouldn't have to be. All throughout our ongoing relationship with your brand, our Success Manager's ensure your account is getting the support it needs, from training to ongoing strategic consultations. Behind the scenes, our hardware is warrantied and our software platform is continually remote-monitoring so that we're able to diagnose and fix issues as quickly as possible.

BLOG

Pilots are small-scale, short-term activations that demonstrate the capabilities, feasibility and value of the Glass-Media solution. The purpose of the Pilot Program is to align on a custom-tailored solution that is on-brand, within budget and ROI positive.